We answer every email, usually within two working days.
Email us: support@secondwindapp.com
Include the account ID shown at the bottom of the You tab if your question is about your data or subscription — it lets us find you without asking for anything personal.
Subscriptions bought in the app are managed by Apple: open Settings on your iPhone → your name → Subscriptions → Second Wind → Cancel. Cancelling keeps Premium until the end of the period you paid for. Deleting the app does not cancel a subscription.
Open the paywall and tap Restore a purchase. If that does not bring it back, email us with your account ID.
Open the You tab — you can retake the quiz, restart the plan from day one, or switch program there. Your history stays.
In the app: open the You tab and choose Delete account and data. It is immediate and permanent. If you no longer have the app, email support@secondwindapp.com from the address on your account and we will do it within 30 days. Details in the Privacy Policy.
No — they are honest estimates. Targets come from standard formulas; scanner results are AI estimates from a photo, and the app shows you how confident each estimate is. Treat the first week as a test and adjust your targets in the You tab.